Village Gardens Online Nursery Cape Town Terms of Service
Effective Date: 01-01-2025
Terms and Conditions for Garden Nursery Online Delivery Service
1. Introduction
Welcome to Village Garden Online Nursery,These Terms and Conditions govern the use of our online delivery service. By placing an order, you agree to comply with and be bound by these terms. Please read them carefully before making a purchase.
2. Orders and Acceptance
2.1 All orders placed through our website are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.
2.2 Order confirmation will be sent via email, but acceptance occurs only when the goods are dispatched.
2.3 Availability of products is subject to change without notice. If an item is unavailable, we will contact you to discuss alternatives or offer a refund.
3. Pricing and Payment
3.1 All prices listed on the website are in RAND and inclusive of applicable taxes.
3.2 Delivery charges are calculated at checkout and depend on location and order size.
3.3 Payment must be made in full at the time of ordering through our secure payment gateway.
4. Delivery
4.1 We deliver to Cape Town and surrounding areas. Delivery times may vary depending on location and product availability.
4.2 Estimated delivery times are provided as a guide and are not guaranteed. Delays may occur due to weather, seasonal demand, or unforeseen circumstances.
4.3 If no one is available to receive the delivery, we may leave the order in a safe location or reschedule at an additional cost.
5. Returns and Refunds
5.1 Once products are received they will be signed for and there will be no return policy or refund once signed for on delivery.
6. Plant Care and Guarantees
6.1 We strive to deliver healthy plants, but some variation in appearance can sometimes be different.
Do not hesitate to contact us.